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Microsoft Outlook Express

To configure Microsoft Outlook Express, follow these steps:

Open Outlook Express. You do not need to be on-line to do configure Outlook Express. Should you get any errors offline, simply close or hide them.

Tools Menu

Click tools, then go to accounts at toward the bottom of the pop-up window and left click accounts.

Outlook tools menu


 

Internet Accounts Menu

When the Internet account window is displayed, click the mail tab at the top to display the mail servers.

Highlight pop3.config.com, then go to the properties button on the right.

If there is no mail configuration at all, click the add button, then choose mail on the right and follow the prompts. You may always print this page out for the necessary config.com settings and come back to the mail server properties once a mail server has been added, to tune or correct the settings.

Outlook Accounts menu

General Properties Menu

  • Mail Account: This can be any lable and has no effect on the configuration. We recommend pop3.config.com since that is the name of our pop3 protocol mail server.
  • Name: This is usually your full real name. Some people may only use their first name and others may use an alias. This is displayed to everyone that you send email to.
  • Organization: This may be left blank or used for commercial accounts. We encourage our subscribers to type in config.com Internet services rather than leave it blank since this advertises who your Internet provider is;^) We sincerely thank those that do choose to support your local ISP!

  • E-Mail Address: type your full complete e-mail address here i.e. username@config.com rather than just your log-in username.

  • Reply Address: This is an optional field and is often used by people who have more than one e-mail address or service provider, but wish to only have to check one mail server. Include this account when syncronizing should be checked.

Outlook General Properties menu

 

Server Properties Menu

My incoming mail server should be a POP3 server. config.com doesn't support the IMAP protocol.

  • incoming mail (POP3): pop3.config.com
  • outgoing mail (SMTP): smtp.config.com

  • POP3 means Post Office Protocol version 3.

    SMTP means Simple Mail Transport Protocol.

Note: Many ISP's use only one actual server and will name it something like mail.theirdomain.com. As their subscribers base grows, their e-mail server becomes slower. config.com has planned for growth by using the names of each protocol so that as our e-mail server should become slower, we simply buy another powerful server and separate the incoming and outgoing mail servers. This design will allow us to maintain the fastest available e-mail service possible!

Outlook Server Properties Menu

Connection Properties Menu"

Note: Microsoft's defualt settings are wrong for traditional UNIX based Internet service protocols! The default settings usually are set to either "dial any available connection" or "dial defualt modem connection". What happens is if one is not already on the 'net then it works fine, but if one is already on-line and decides to check their e-mail it will allow the pickup of new mail, but won't send it out and effectively hangs up the phone because it's trying to make a connection thinking it's off-line. To solve this problem, set the connection settings to LAN (Local Area Network).

    Check the box: Connect to this account using: Go to the drop down box just below the check box and set it to LAN (local Area Network), usually located the bottom of the drop down box.

Outlook Connection Properties menu

 

Security Properties Menu

This box usually isn't a necessary to setup for the purpose of sending and receiving e-mail. Since I was taking the time to explain the mail settings in outlook, I thought it would be nice to offer information regarding all the settings.

The security settings are available for importing secure certificates for a few reasons. First, to prove you are who you say you are. Second, to have the ability to encrypt messages between two users who both have each others certificates. Third, some web sites have the ability to use the certificate for authenticating access.

Sources of additional information regarding security include Thawte.Com which offers a FREE personal certificate and Verisign.Com which offers a low priced more detailed personal certificate.

Outlook Security Properties Menu

Advanced Properties Menu

Server Port numbers

  • Outgoing mail: 25
  • Incoming mail: 110

  • These port settings are Internet standards and generally never changed!

Server timeouts
Generally the default timeout of 1 minute is acceptable. On busy networks or slow servers, this may need to be extended.

Sending

This is a leftover setting from an old protocol known as UUCP (UNIX copy to PC). In the old days, messages used to be broken up using uuencode into packets and the packets would be reassembled using uudecode.

A few Internet mail servers limit the size of the messages their users can receive. Commercial providers like AOL and many Universities often limit their users to only 100k for a single message. These settings may offer a work around to sending users limited by size, but chances are, the receiver wouldn't know how to reassemble the packets.

We recommend leaving the break apart box unchecked.

Delivery

Leave a copy of messages on the server should be unchecked for most users! Some users have two computers i.e. a notebook and a desktop and may have their notebook set to leave on the server and their desktop to remove.

    If a copy of the messages is left on the server then your 5MB email quota will fill up! You will then not be able to receive any more email until you contact us to remove your quota. Extra hard drive storage is $5.00 per 10MB.

    Remove from server after x days? This is another area where Microsoft is proprietary. These settings only work with Microsoft networks!

    Remove from server when deleted from deleted items? This is another area where Microsoft is proprietary. These settings only work with Microsoft networks!

 

Outlook Advanced Properties menu

 


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Please Note:

Config.com. Inc. will not be responsible for any phone charges incurred dialing these numbers. Be certain the number you are dialing is a free local call. Check the "local calling info" section of your telephone book and/or dial 0 and confirm with your telephone company operator which local numbers are a no charge local call for you. Call your local telephone company for additional services required for ISDN lines. You must have a V.92 compatible modem to take advantage of our higher speed V.90 & V.92 access lines.

 

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